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Studio Support

For order inquiries, kit assistance, or pattern guidance, our team is here to help. We aim to respond to all messages within one business day.

Common Questions

Your Stitching Journey

We've gathered answers to our most frequent inquiries about international shipping, plastic-free packaging, and getting started with your first botanical embroidery kit.

How long does international shipping take?

Do you use plastic-free packaging?

I'm new to embroidery, where do I start?

International orders typically arrive within 7-14 business days, depending on your location and customs processing. Tracking information is provided with every dispatch for your peace of mind.

Yes, we are committed to sustainability. All our orders are packed with recycled paper, compostable mailers, and natural twine, ensuring a plastic-free delivery.

Our beginner kits include everything you need to start your slow stitching journey, from pre-printed linen to step-by-step visual guides. Explore our shop for inspiration and discover your next project.

Ready to Create?

Explore our full collection of botanical embroidery kits and natural supplies.